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Friday, 24 September 2010

The Small Thing Between Good and Great Businesses

Know what you can do to makes a Good Business in to a Great Business

Amplify’d from www.thebestof.co.uk

The Small Thing Between Good and Great Businesses




Posted by: Kesh M
on: 19 September 2010













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When most business owners say their Companies are the "best" what most of them really mean is that their Companies are somewhat "good"



Good Businesses ...  



  • Inform well

  • deliver what they promise

  • provide good service


Exceptional Businesses ...



  • Communicate well (2 way process)

  • Deliver more than their cleints expect (customer empathy)

  • keep on providing good service long after ... (build relationship - develop advocates)


Owners of Great Businesses have enormous confidence that they are the best hence giving them the distinct advantage over other business owners who simply run Good Businesses -


It's No Wonder, Great Businesses finds it so easy to invest in the best people, at the right place and time with the best products ...

Read more at www.thebestof.co.uk
 

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