Know what you can do to makes a Good Business in to a Great Business
The Small Thing Between Good and Great Businesses
Posted by: Kesh M
on: 19 September 2010
Read more at www.thebestof.co.uk
When most business owners say their Companies are the "best" what most of them really mean is that their Companies are somewhat "good"
Good Businesses ...
- Inform well
- deliver what they promise
- provide good service
Exceptional Businesses ...
- Communicate well (2 way process)
- Deliver more than their cleints expect (customer empathy)
- keep on providing good service long after ... (build relationship - develop advocates)
Owners of Great Businesses have enormous confidence that they are the best hence giving them the distinct advantage over other business owners who simply run Good Businesses -
It's No Wonder, Great Businesses finds it so easy to invest in the best people, at the right place and time with the best products ...
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